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https://www.nrb.be/en/case-stories/nrb-energises-ores

ORES, the Walloon electricity and gas networks operator, supplies energy to 1.5 million outlets in 197 Walloon communities, worth an annual turnover of over 500 million euro. 3 million invoices are printed every month. This is a colossal job that has recently been outsourced to NRB.

28/10/2015

The service desk resolves 80 % of Sibelga’s requests in first line

https://www.nrb.be/en/case-stories/service-desk-resolves-80-sibelga-s-requests-first-line

There are about 1,000 employees at Sibelga, of whom 750 working on computers. They call the NRB service desk about 800 times a month. On average, 650 of these calls are now being resolved immediately.

08/12/2024

A mobile application for automating quality control and reporting at ISS

https://www.nrb.be/en/case-stories/mobile-application-automating-quality-control-and-reporting-iss

ISS called on the expertise of the NRB Group to develop a quality control system suitable for mobile use. Afelio, the subsidiary of NRB that deals with mobility, listened attentively to what ISS wanted, developed the application, and put it in production after a successful test phase.

11/02/2025

"A genuine partner, not just a supplier"

https://www.nrb.be/en/case-stories/genuine-partner-not-just-supplier

Eurogentec, an internationally active SME from Liège, commissioned IT service provider NRB to install SAP at its US branch Anaspec.

28/10/2015

City of Liège

https://www.nrb.be/en/our-customers/public-social/city-of-liege

About Liège

Liège is a French-speaking city of Belgium, county-town of the Province of Liège and the economic capital of Wallonia. Around 200,000 inhabitants live in 'la Cité Ardente' (the 'Passionate City').

25/03/2016

City of Charleroi

https://www.nrb.be/en/our-customers/public-social/city-of-charleroi

About Charleroi

Situated in the Province of Hainaut, Charleroi is the principal French-speaking city of Belgium with approximately 205,000 inhabitants. It is the county-town of the district of Charleroi, which comprises 14 communes and more than 400,000 inhabitants.

25/03/2016

Union Nationale des Mutualités Socialistes

https://www.nrb.be/en/our-customers/public-social/union-nationale-des-mutualites-socialistes

About UNMS

The National Union of Socialist Mutual Health Insurance Funds (UNMS) is the federation of all the Socialist Health insurance companies of the country.

17/11/2016

ULG

https://www.nrb.be/en/our-customers/public-social/ulg

About ULg

The University of Liege (ULg) is the sole public, pluralistic and comprehensive academic institution of the French Community Wallonia-Brussels. It is part of the University Academy of Wallonia-Europe.

27/10/2015

ULB

https://www.nrb.be/en/our-customers/public-social/ulb

About ULB

With more than one third of its researchers coming from abroad, the Free University of Brussels (Université libre de Bruxelles, or ULB) is a multicultural university that has turned the international dimension into an everyday reality.

27/10/2015

Service Public de Wallonie

https://www.nrb.be/en/our-customers/public-social/service-public-de-wallonie

About SPW

In 2008, MRW (Ministry of the Walloon Region) and MET (Ministry of Equipment and Transport) merged into a single entity called Public Service of Wallonia. With that came a new operating logic focusing at facilitating the exchange of information and harmonising public action.

13/05/2020