Ink Consulting is a Brussels-based consulting firm founded in 2018 active in digital transformation and more specifically specialized in Customer Relationship Management questions and Salesforce technology. Together Services is the historical Salesforce delivery centre of NRB. In 2022, Ink Consulting and Together Services joined forces to strengthen NRB’s Salesforce delivery capabilities.
The expertise of the 25 Salesforce experts covers:
- CRM Strategy: they prepare organizations for their transformation ambitions by helping them build an IT vision, develop a coherent roadmap, modernize their processes, and define technical needs.
- Salesforce Implementation: business areas of expertise include the management of complex sales in the following modules: Sales, CPQ, Billing & Service App of Salesforce. The expertise in Salesforce Marketing Cloud, on the other hand, provides a complete offering in the lead-to-cash process, from prospect management to revenue allocation.
Ink Consulting and Together Services methodology stresses the power of client’s employees: no great transformation happens without putting the employees at the heart of the process by turning them into actors of change. Technical knowledge enables Ink Consulting and Together Services to build efficient tools while human-centred process promotes adoption.