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The technology landscape is changing fast and is reshaping many industries at a pace that has never been seen before. Companies and public organisations need to innovate faster, to be more efficient, more agile, more customer-centric and to ensure their continuity and security. At NRB, we aim to support our customers in the running, the optimisation and the transformation of their business by offering a complete range of ICT services and solutions.

Servicedesk lost 80% van Sibelga’s aanvragen op in de eerste lijn

Bij Sibelga werken 1.000 mensen, waarvan er 750 een computer gebruiken. Zij telefoneren ongeveer 800 keer per maand naar NRB’s servicedesk. Gemiddeld worden nu 650 van die oproepen onmiddellijk opgelost. Jean-Louis Mapessa: “Dat ligt in lijn met het slaagpercentage van 80% dat we vereisen, wat ons veel tijd en geld bespaart. Bovendien zijn mijn collega’s veel gelukkiger wanneer hun computerproblemen snel opgelost worden.”

Dutch

NRB stopt zijn energie in ORES

De Waalse beheerder van de elektriciteits- en gasnetten ORES voorziet energie aan 1,3 miljoen afnamepunten en 198 Waalse gemeenten. Goed voor een jaaromzet van ruim 500 miljoen euro. Daarvoor worden er maandelijks 3 miljoen facturen afgedrukt. Een kolossaal werk dat sinds kort wordt uitbesteed aan NRB.

Dutch

NRB met son énergie au service d’ORES

Avec plus de 1,3 million de points de fourniture et 198 communes wallonnes desservies – pour un chiffre d’affaires dépassant les 500 millions d’euros – le gestionnaire des réseaux de distribution d’électricité et de gaz naturel ORES est amené à émettre et imprimer chaque année 3 millions de documents et factures. Un travail colossal qui est depuis peu pris en charge par NRB.

French

Une application mobile pour automatiser le contrôle qualité et générer des rapports

ISS a fait appel au Groupe NRB pour développer une application mobile destinée au contrôle de la qualité. Afelio, filiale de NRB spécialisée dans le domaine du mobile, a pris en charge l'ensemble des opérations : analyse des besoins, conception et développement de l'application, testing et mise en oeuvre.

French

Enterprise Mobility

NRB, en collaboration avec sa filiale Afelio, propose à ses clients une offre 360° qui couvre l’ensemble des besoins mobiles d’une organisation. De cette manière, vous pouvez bénéficier du confort de n’avoir qu’un seul interlocuteur pour tous vos besoins IT Mobiles.

French

About

With a consolidated turnover of € 638,3 million in 2024 and over 3,670 employees, the NRB Group is one of the main Belgian players in the ICT sector with a European vocation.

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News

Published on 06/05/2025

The NRB Group's growth is being driven by needs in the fields of cybersecurity and artificial intelligence. Sales are up by more than 10%. It is continuing to develop its data center and has created its own artificial intelligence system.

Published on 29/04/2025

A trusted technology partner in Belgium, the group - in its new structure - is now making its mark at European level. Its strengths? A global vision, sovereign infrastructures operated in Belgium and a partnership culture that decompartmentalises expertise.

News

Events

21/05/2025

NRB will once again be taking part in Cybersec Europe, the 2025 edition of which will be held on 21 and 22 May at Brussels Expo.

Our experts in cybersecurity and digital transformation will be on stand 05.E018 to welcome you with our solutions tailored to the challenges facing your business.

03/06/2025

How do you determine which IT solutions are best suited to the real ambitions of your organisation, whether public or private? The IT possibilities seem endless with the emergence of new technologies such as artificial intelligence, data and the cloud.

At Infra & Security Xperience, NRB's experts will be showcasing their latest innovations in exciting areas such as data cybersecurity, AI in our infrastructures, the many benefits and developments of the private cloud, and Security Quantum Safe (security against threats from quantum computers).

Events

Case stories

  • City of Brussels

    The King Baudouin Foundation is a benchmark in the world of philanthropy. By supporting over four thousand individuals and organizations, the Foundation contributes to a better society, in Belgium and around the world.

  • Magotteaux

    Magotteaux called on NRB to successfully migrate its Microsoft 365 tenant to its parent company, the Sigdo Koppers group.

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t. +32(0)2 286 57 11

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