CERTIFICATIONS
ISO 9001
NRB's quality management system was first approved on June 4, 2004, and certification was renewed in June 2007, June 2013, June 2016, February 2019, February 2022, and January 2025, and is valid until 2028. Verification audits are conducted annually.
NRB received the ISO 9001 certificate covering all of its processes:
- design, analysis, consulting and management of IT projects;
- design, development, maintenance and hosting of IT solutions;
- management of IT infrastructures, telecommunication networks and mass printing;
- delivery and configuration of hardware and software.
ISO 27001
NRB's Information Security Management System (ISMS) was certified as compliant with the international ISO 27001 standard in 2016, 2019, 2022, and 2025 until 2028.
The certification applies to all NRB processes and to the information processing systems that enable these business processes to function:
- The design, the analysis, the consulting and the IT project management
- The design, the development, the maintenance and the hosting of the IT solutions
- The management of system infrastructures, of telecom networks and mass printing
- The delivery and the configuration of hardware and software
The NRB sites that were certified are: NRB S.A. in Herstal (datacenters) as well as the site of Trasys in Greece.
SAP-Certified Provider of Hosting Operations
Since 30 March 2011, NRB is certified as being the first and sole SAP Hosting Partner in Belgium. This certification has again been extended until 2023.
This certification confirms NRB as an end-to-end supplier of SAP services and solutions, from classic hosting of the environment to configuration and development, including the hosting of SAP platforms and solutions delivered as a service (PaaS and SaaS).
SAP Partner Center of Expertise
Since the 7th of June 2012, NRB is certified SAP Partner Center of Expertise. This certificate confirms that our organization offers the support to its customers according to the technical and organizational standards of SAP.
SAP-Certified Provider of SAP HANA Operations
Since December 2015, NRB is the only local Belgian player to be certified PCOE (Partner center of expertise) for SAP HANA Operations. This certification has again been extended until 2023.
This certification demonstrates the ability of NRB to provide solutions on the HANA platform and to meet the high operational quality standards required by the editor SAP. This certification comes on top of our existing status of SAP certified Hosting Partner. The latter was renewed in May 2015 and extended for SAP HANA specifically.
SAP-Certified Provider of Cloud and Infrastructure Operations
Since July 2019, NRB is certified Provider of Cloud and Infrastructure Operations. This certification has again been extended until 2023. This certificate attests that our organization offers an infrastructure and cloud services portfolio tailored to the customer.
Reports and audited processes
1) An ISAE 3402 type II report for Herstal's data centres - 2021
- Environmental & physical safety
2) An ISAE 3402 type II report for BelgiumDC (Villers-le-Bouillet) - 2021
- Environmental & physical safety
3) An ISAE 3000 type II - 2021 report - Mainframe activities:
- incident management;
- change management;
- availability management;
- data management [back-up & restore];
- logical access management.
These documents are available on request for NRB customers. For prospects, the signature of the Non Disclosure Agreement (NDA) with EY is required.
Consult our cybersecurity policy
