The NRB quality management system was certified for the first time by the company Lloyds Register Quality Assurance, on the 4th of June 2004. The certification was renewed in June 2007, in June 2013, june 2016, and is valid until June 2019. Verification audits take place every 6 months.
NRB received the ISO 9001:2015 certificate covering all of its processes:
- design, analysis, consulting and management of IT projects;
- design, development, maintenance and hosting of IT solutions;
- management of IT infrastructures, telecommunication networks and mass printing;
- delivery and configuration of hardware and software.
The Information Security Management System (ISMS) of NRB has been certified according to the international standard ISO27001:2013 by Lloyds Register Quality Assurance on the 30st of March 2016.
This certification applies to all processes of NRB and to the information management systems that enable the processes to function:
- The design, the analysis, the consulting and the IT project management
- The design, the development, the maintenance and the hosting of the IT solutions
- The management of system infrastructures, of telecom networks and mass printing
- The delivery and the configuration of hardware and software
The NRB sites that were certified are: NRB S.A. in Herstal (datacenters) as well as the site of Trasys in Greece.
FSC (Forest Stewardship Council)
Conscious of its environmental impact, NRB always gives priority to the use of ecological paper, whether in the context of its large scale printing services or for its own needs.
NRB insisted to obtain the FSC® certificate in order to formalize the efforts that had been made in the same philosophy. NRB received the label FSC® Mix under number C110378 in March 2012. Our certificate number is BV-COC-018623.
This involves the exclusive purchase, where possible, of paper supplies (sheets, envelopes, etc.) bearing the label FSC® (or an equivalent label) and therefore the systematic addition, to all purchase orders and their specifications, of a clause formalizing this requirement.
NRB’s FSC® supervisor makes sure that all suppliers use FSC® Mix paper and that each new employee receives training on the basic FSC® principles in relation to his or her job.
All information concerning the certification and the FSC® label can be found at www.fsc.org.
SAP Hosting Services
Since 30 March 2011, NRB is certified as being the first and sole SAP Hosting Partner in Belgium.
This certification confirms NRB as an end-to-end supplier of SAP services and solutions, from classic hosting of the environment to configuration and development, including the hosting of SAP platforms and solutions delivered as a service (PaaS and SaaS).
SAP Partner Center of Expertise
Since the 7th of June 2012, NRB is certified SAP Partner Center of Expertise . This certificate confirms that our organization offers the support to its customers according to the technical and organizational standards of SAP. This certificate is valid until the 31st of December 2016.
SAP HANA Operations Services
Since December 2015, NRB is the only local Belgian player to be certified PCOE (Partner center of expertise) for SAP HANA Operations.
This certification demonstrates the ability of NRB to provide solutions on the HANA platform and to meet the high operational quality standards required by the editor SAP.
This certification comes on top of our existing status of SAP certified Hosting Partner. The latter was renewed in May 2015 and extended for SAP HANA specifically.